Frequently Asked Questions
Everything you need to know about getting game-ready gear.
Are your pro stock sticks the same as retail models?
Pro stock sticks are custom-built for professional players and often feature reinforced shafts or specific blade patterns not available at retail. While they may look like retail models, they are engineered for higher performance and durability.
How long does shipping take for my order?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-7 business days, while international shipping can take 10-14 days depending on your location and customs processing.
Do you offer a warranty on hockey sticks?
Because we specialize in pro stock and refurbished gear at significantly discounted prices, we do not offer a standard manufacturer's warranty. However, we do provide a 30-day satisfaction guarantee on most items.
What is a refurbished stick and is it safe to use?
Our refurbished sticks are repaired using high-tech carbon fiber internal sleeves. They are structurally sound, add minimal weight, and are a great cost-effective way to use top-tier equipment.
Can I return an item if it doesn't fit?
Yes, we accept returns on unused equipment and apparel within 30 days of purchase. Please ensure all original tags are attached and the item is in its original packaging.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.